ID Number :
Cell Number :

Today, SASSA Status Check online using a 13-digit ID and Cell Phone numbers. Use the below portal to find their November and December 2024 SRD R350 grant status.

  • Enter Sassa ID Number like “9011296239189“.
  • Give registered phone no like “0639365632“.

To obtain the SASSA Status check online via https://srd.sassa.gov.za. Just provide the ID number and registered mobile number into the given desired boxes and click on the Submit button.

On the Sassa portal, the administration updated your SRD grant status month-wise. So, choose the month in which you want to get status as well if you are eligible for a grant then the status shows “Approved” or if ineligible then it shows “Not or Denied” along with the reason.

Latest News: Now its confirm Sassa R350 grant has increased and now it is R370. All people who applied and its application status show “Approved” will receive R370.

SASSA Status Check for R350 Payment Dates 2024

Everyone can collect SASSA payment dates for older, disability, and child grants. South African govt increased the amount of this grant to R20.

  • 25 Nov 2024
  • 26 Nov 2024
  • 27 Nov 2024
  • 28 Nov 2024
  • 29 Nov 2024
  • 30 Nov 2024

Note: These are expected sassa payment dates for the month of December 2024.

SASSA Payment Dates 2024/2025

Sassa issued a payment schedule for Old person, Disability, and children grants. People who have received status have been approved now it will take the amount between 2 Dec 2024 to 4 Dec 2024.

Month Old Person Disability Grant Children Grant
Nov 2024 2 November 2024 3 November 2024 4 November 2024
Dec 2024 2 December 2024 3 December 2024 4 December 2024
Jan 2025 2 January 2025 3 January 2025 4 January 2025
Feb 2025 2 February 2025 3 February 2025 4 February 2025
Jul 2025 2 March 2025 3 March 2025 4 March 2025
  1. Public Holidays: During public holidays, banks and government offices may be closed, so payment dates may be adjusted. As a result, grants may be delayed in processing and payment.
  2. System Maintenance: Payment processing and payment dates may be affected by periodic maintenance on Sassa’s payment processing system.
  3. Unforeseen Circumstances: Whether it is a system failure, natural disaster, or other emergency, payment dates can be changed due to such events.

SASSA Appeal Status Check

If you submit an SASSA application for an R370 grant and have been denied now you have a right to submit an appeal.

People who submit their appeal now can look for updated Sassa Appeal status. When it starts the process of your appeal it will update on their portal.

Now, the average time of the appeal process is around 90 Days. But it’s not sure because it can process your application before 90 days. But we have shared an average time period.


srd.sassa.gov.za/appeal  Appeal submit Online

Follow the simple process to send the appeal online using srd.sassa.gov.za/appeal if your Sassa application is rejected.

Step No. 1: If you have no time to visit the physical office of Sassa then open the official webpage of Sassa.

Step No. 2: After opening the official page, look at the ” Appeal” option.

Step No. 3: Click on ” Lodge an Appeal”.

Step No. 4: Give the required information like a 13-digit ID number and registered mobile number. 

Step No. 5: A secret code will received on the mobile number and you need to enter it for the next process.

Step No. 6: Your complete record will appear on the screen and you need to select the right month to which you want to send an appeal. 

Step No. 7: Provide an explanation for the reason your application was rejected and resubmit it.

Reason Behind SASSA Reapplication Not Approved?

When the Sassa administration rejects your application then it must mention the reason. Few common reasons here.

  • Wrong Information
  • Alternative Income Source Identified
  • Over Age
  • Identity Verification Failed
  • Other Grant

Wrong Information:

  • People submit their application for an SRD grant but sometimes it mistakenly gives wrong or invalid information.
  • When management of Sassa processes your application and it can find wrong info then they can decline your application.

Alternative Income Source Identified

  • If you are getting an SASSA R350 grant but you have another source of income produce and Sassa can find then it will reject your application.
  • The Sassa grant is just for those people who have no source of income. 

Over Age

  • Sassa issued complete eligibility criteria for the SRD grant.
  • It mentions the age limit.
  • If your age is above according to the guidelines of Sassa then your application will not be processed.

Identity Verification Failed

  • After submission of the application, it can verify all details.
  • During verification, if some information appears wrong then it will update your status Identity verification failed.

Other Grant

  • If you have qualified for another South African grant then Sassa will not process your application. 

What is the SRD R350 Appeal Deadline?

If your application for the COVID-19 SRD R350 Grant is rejected or unsuccessful, you have a 90-day window to submit an appeal. This 90-day period begins from the date you receive notification of your application status.

SRD Status Check: Declined Application or Failed Appeal

After submission of Sassa Appeal, you can check their SRD status after a few days. Hopefully, it will update the status on your portal. If the status appears “Declined or Failed Appear” that mean is your application has been rejected one time again by Sassa.

You need to contact the Sassa helpline number and know the exact reason why again sassa appeal has been declined. 

After Sassa Status Declined What need to do

If your application is declined by Sassa then two options exist the 1st is “Appeal” and the 2nd is “Re-Apply”. 

Appeal:

  • Basically when Sassa rejects your application then you can resubmit for appearance it will again check your application and review their decision.

Re-Apply:

  • Another Application is Reapply. If your application is declined due to wrong info then you can reapply with valid details.

srd.sassa.gov.za Status Check Online

The step-by-step process of the srd.sassa.gov.za Status Check 2024 method is described and now people who are ready to get an upcoming grant now it can check the status.

Step 1: Open the web browser and search “srd.sassa.gov.za”.

Step 2: Official page open and select “South African ID Holders” and Click.

Step 2: Choose “Application Status” and click on “Check Online”.

Step 3: Two Boxes will show and you need to Enter “South African ID No” and “Registered Mobile No”.

Step 4: The complete Status of your Sassa Application R370 grant will show on screen.

srd.sassa.gov.za Status Check via Moya App

Follow the process of the Sassa R370 grant via the mobile App. Just read the instructions below and implement them.

  1. From “App Store or Google Play Store” download “Moya App“.
  2. Open the “Discovery option” and Select ” Sassa Grant“. 
  3. The “SASSA SRD status” can be checked by selecting the drop-down menu
  4. Click on “Application Status
  5. Please enter your “ID number” and other required information.
  6. Submit by clicking the Submit button
  7. You will be able to see the SRD 359 Status Check of your application on the screen, as well as whether it is approved, pending, or rejected.

Check SRD R370 Status via WhatsApp

Sassa administration another service introduced which is WhatsApp to find the latest status of SRD Sassa status check for R370 & R350 Grant.

  • Add the SASSA WhatsApp number 082 046 8553 to your phone contacts.
  • Locate the newly added SASSA contact by using the WhatsApp search function.
  • Send a greeting message to the SASSA WhatsApp number. You can simply say, “Hi” or “Hello”.
  • After your initial message, you will receive an automated response presenting a list of options.
  • To proceed with checking your application status, select option 1 (presumably the option for application status inquiry).
  • As you go through the prompts, you’ll be asked to enter your ID number and possibly other required details.
  • After following the prompts, the Sassa Status result will be displayed on your screen.

SASSA SRD Grant Status Check via Helpline

  • Dial 0800 60 10 11 for assistance.
  • Speak with a SASSA representative who can assist you in checking your SRD grant status.

R350 SRD Status Check Status via SMS

  • As of now, officials have not announced any dedicated number for checking the SASSA status via SMS.
  • Any updates or new information regarding the SMS sassa check status process will be given here as soon as possible.

How to Check the Status for Sassa via the Nearest Office

STEP 1: Locate Your Nearest SASSA Office

To check your status at an official office, start by finding the SASSA office closest to your location. Offices are typically available in most towns and cities across South Africa.

  • Visit the SASSA official website to find the list of offices.
  • You can also call the SASSA toll-free number (0800 60 10 11) for assistance in identifying the nearest office.

STEP 2: Prepare Necessary Documentation

Before visiting the office, ensure you bring all relevant documents to facilitate a smooth status check. These include:

  • Your valid South African ID or passport.
  • The reference number you received during your SRD grant application or appeal.
  • Proof of banking details (if applicable).
  • Any correspondence received from SASSA related to your application.

STEP 3: Visit During Operating Hours

SASSA offices typically operate on weekdays from 8:00 AM to 4:00 PM.

  • Arrive early to avoid long queues, especially during peak times.
  • Some offices may have specific days allocated for SRD grant queries, so confirm beforehand.

STEP 4: Engage with SASSA Staff

Once you arrive at the office, explain your query to the staff at the reception or help desk. They can assist you with:

  • Checking the status of your SRD grant application or appeal.
  • Provide detailed reasons if your application was declined.
  • Clarifying any pending verification requirements.
  • Assisting with updates to your personal or banking information.

STEP 5: Resolving Issues

If your application is on hold, declined, or experiencing payment delays, the staff can guide you through the steps to resolve the issue. This might include:

  • Submitting additional documents for verification.
  • Updating incorrect information in the system.
  • Initiating an appeal if your application was unfairly declined.

Sassa Status Meanings:

The above-mentioned methods can be used to track the sassa status at any time. The output should be as follows, which translates into:

Alternative Income Source Identified

  • The applicant has another source of income.

Means Income Source Identified

  • It means you have an income from a job or business.

Application Complete

  • The applicant has completed the reapplication process and will be verified each month for the SRD R350 grant.

Bank Details Pending

  • An application or reapplication was received, but no banking details or preferences have been provided.

Reapplication Pending

  • No application or reapplication has been received.

Pending

  • Verification of the application for the Specific period is still pending.

Approved

  • The application was approved for the Specid period.

Declined

  • The application was declined for the Specific period, with a reason provided.

Various types of Sassa grants are available, such as Grants In Aid, Child Support, Care Dependency, War Veteran Grants, Old Age Grants, Disability Grants, Foster Child Grants, and War Veteran Grants.

Why Is My SASSA Status Still Pending?

When your SASSA status is marked as “Pending,” it means your application or appeal is still under review. This could be due to:

  • Verification of your personal details with various government databases.
  • Delays in processing due to a high volume of applications.
  • Incomplete or inaccurate information submitted.

What to do:

  • Ensure your submitted information is correct.
  • Wait for updates, as the pending status might take some time to resolve.

Understanding the Meaning of SASSA Status Check: Declined

A “Declined” status indicates that your application was rejected due to one of the following reasons:

  • You are employed or receive an income above the threshold.
  • You qualify for other government grants.
  • Inaccurate or inconsistent information provided during the application.

What to do:

  • Review the reason for the decline in your profile.
  • If you disagree with the decision, submit an appeal at srd.sassa.gov.za/appeal.

What Does ‘Self-Exclusion Response Found’ Mean on SASSA?

This status implies that your application was declined because you had previously opted out or indicated that you do not require the SRD grant.

What to do:

  • If this was an error or you have changed your circumstances, you can appeal the decision. Provide the correct details during the appeal process.

What Does ‘Referred’ Indicate on My SASSA Status?

“Referred” means your application is under further review or has been redirected to another department for additional checks. This might involve verifying your banking details, identity, or eligibility.

What to do:

  • Wait for SASSA to complete the verification.
  • Check your status regularly for updates.

What to Do if Identity Verification or SASSA Status Check Fails

If your identity verification fails, it means the information you provided does not match the records on SASSA or other government databases.

Possible reasons:

  • Incorrect ID number or personal details.
  • A mismatch in your banking details or contact information.

What to do:

  • Double-check your submitted information.
  • Update your details through the SASSA portal if necessary.
  • Appeal the decision if you believe it was an error.

What Does ‘Period Pending’ Mean on SASSA?

“Period Pending” means that your application is still under review for a specific period or month. SASSA has not yet finalized your eligibility for that time frame.

What to do:

  • Wait patiently, as SASSA processes applications month by month.
  • Regularly check your status for updates.

What Does ‘Period Approved’ Indicate on SASSA?

“Period Approved” shows that your application for a specific month has been approved, and you will receive the grant payment for that period.

What to do:

  • Verify your payment method and banking details to ensure there are no delays.
  • Check the payment date on your profile.

Understanding ‘Period Declined’ on SASSA Status

“Period Declined” indicates that your application for a specific month has been rejected. Common reasons include:

  • You had an income during that period.
  • You no longer meet the eligibility criteria.

What to do:

  • Check the reason for the decline in your profile.
  • If you believe the decision was incorrect, submit an appeal within the specified timeframe.

R370 Sassa Status Approved but Still No Payment Date Issued

The Sassa program is not specified for regions or states while across South Africa people who deserve this aid apply. Every day Sassa administration receives thousands of applications and processes them. Sometimes they approve an application and its status shows but after a few hours, it updates the time and date. Further, follow the below instructions.

Regular Check Sassa Status:

  • Every day you need to check SRD Sassa status if your payment date is not updated on the portal. 

Wait More:

  • Be patient because sometimes systemically error payment date does not show but after a few minutes it shows on the portal.
  • Sometimes your application is approved but management again verifies then your status may be updated late.

Contact with Sassa:

  • After spending one or two days but still, Sassa status payment date has not been updated then you need to contact Sassa. It will guide you.

Why Sassa Has Declined Your R370 Application? Understand Behind Reason

People are confused when Sassa rejects an application. They mention behind reason but people do not understand the meaning of rejection.

Age:

  • Everyone cannot apply for the Sassa R350 or R370 grant because both are the same.
  • People who do not meet the criteria of the Sassa grant apply and receive a rejection.

Incorrect Information:

  • Most of the time when people submit an SASSA application they give the wrong information.
  • When the administration verifies the details then it declines the application behind wrong information. 

Bank Balance:

  • When Sassa reviews your application then it checks your all bank accounts and their statements.
  • As per guidelines if the amount shows high in your account then it will be rejected.

Note: When you apply for the Sassa grant then you need to first read all requirements.

SASSA R350 Reconsideration Grant Request

During the application process, SASSA conducts a double check of an applicant’s personal information and income status to determine if the applicant is vulnerable. There have been reports of communication difficulties between banks and financial institutions, causing delays. Instructions on disputing an R350 grant status are provided on the SASSA Reconsideration tab in the SRD portal.

SASSA Authorized Banks for Payment

A list of those banks in which you received their Sassa grant amount is given on the official page and below. At the time of application, the submission must verify the bank name.

  • Gensec Bank
  • First Rand
  • NEDBANK Bank Corporate
  • First National Bank
  • Investec
  • African Bank
  • Nedbank MiGoals
  • TJA
  • Tymbank

When check Sassa Status application fails, it may be due to incorrect information provided by the applicant. A means test determines whether a grant applicant is eligible based on data provided by the applicant. When a means test is administered, the status is updated according to the applicant’s financial situation.

IS the SASSA Grant extended to March 2025?

The authorities have declared the extension of the COVID-19 Social Relief of Distress Grant (SRD Grant), maintaining their commitment to support the multitude of individuals impacted by the persistent pandemic. This continuation is expected to last until March 2025, providing ongoing relief. In light of this, beneficiaries are encouraged to perform a sassa status check to ensure they remain informed about their grant disbursement status.

What ‘SRD Grant Is Now Active’ Status Means?

Once your application has been submitted, Sassa grants are active, meaning that they have been successfully received. Upon announcing the decision, you will receive a notification regarding the approval of your fund.

What Does ‘Application Complete’ Mean?

It is indicated that your SASSA status is complete, so your reapplication has been successful, and your application will undergo verification once a month to determine whether you are eligible. Every month, you should perform a Sassa Status Check to know the exact date of your Sassa payment.

How long is SRD reconsideration Pending Status?

After filing an appeal or reconsideration request, you will be notified within 60 to 90 days of the decision.

What if your SASSA status is approved but no SMS?

Sassa helpline or nearest office should be contacted if you have not received the SMS or have entered the wrong information. In the absence of a payment date, the payment has not yet been processed. An applicant must have a registered phone number in order to receive payment approval.

What does SRD reapplication pending mean?

The Sassa agency did not receive any applications or reapplications. If your application is received incorrectly, Sassa won’t accept it and you’ll have to resubmit it.

What does Sassa Application Status Approval mean?

Sassa application has been approved for the timeframe specified in that application. A pay date status check must now be done by the applicant. If there is no payment date mentioned there, payment has not been processed yet.

What Do Bank Details Pending Mean in Sassa Status Check?

Since Sassa application bank details are pending, you must provide them with your bank details. Consequently, Sassa has not received any payment information or payment method details from you.

How will the means test affect Sassa status?

An applicant is evaluated by the mean test to determine whether he or she qualifies for a grant.

Why Is My SASSA R350 Grant Still Pending?

R350 status pending means Sassa has not yet approved your application, which still needs to be verified and screened. Sassa will notify you by SMS once your pending application status has been approved so that you can submit your bank details.

Note: Sassa has not yet provided details about payment for the COVID-19 grant.

What if the SASSA Status shows Failed?

Application status checks may fail if the applicant’s provided details don’t match the department’s database when the applicant’s details do not match.

How do I check my Sassa SRD balance?

To check your Sassa balance, dial on your phone is *120*3210#. By following the instructions given over the phone, you can receive an SMS notification about your balance status. After the application is submitted, the applicant will receive an SMS notification regarding their Sassa balance.

How do I check my Sassa payment status? 

A monthly update of the R350 social relief grant payments is published by the South African Sassa agency. It is through this organization that COVID-19 distributes grants and offers special benefits.

How Long Does SASSA Take to Pay?

It typically takes three months for the application process to be completed. Grant beneficiaries receive their payments after receiving approval from Sassa.

Where can I find my SRD Sassa Gov Za banking details?

Here are the steps you can follow to find your banking details for SRD Sassa Gov Za:

  • The official SASSA website can be found at (www.sassa.gov.za)
  • To access the COVID-19 SRD, click the “COVID-19 SRD” tab in the top menu.
  • Select “Banking Details” from the drop-down menu.
  • Once you have entered your ID number and cellphone number, click on “submit ”.
  • An overview of your banking details will appear on the screen.

When is Sassa Status updated?

Whenever Sassa status is updated after a mean test, it is updated. As part of your grant application, you will be asked to complete a means test to determine whether you still qualify. You may see a change in your status based on your current financial situation.

How To Reconfirm Your Existing R370 Grant Application?

  • To reconfirm an existing application, visit the Sassa website: https://srd.sassa.gov.za/
  • Look for the page that contains the text “Reconfirm your grant application.”
  • On that page, click on the yellow button.
  • The yellow button will have text on it saying “Enter your information in accordance with the instructions to complete the process.”

How to Check Your Sassa R370 Grant Appeal Status?

  • How To Track Your Appeal. Alternatively, you can contact the SASSA Call Centre at 0800 601 011.
  • Once you have submitted your appeal, you do not need to submit another one or contact SASSA’s office.
  • After the appeal is decided, you will receive an SMS with the results.

What is Sassa status Pin?

Sassa status pins are one-time Password OTP codes that beneficiaries receive during the application process that are required to apply for the Sassa R370 grant. An SMS message containing the PIN will be sent to the phone number you provided.

What is SRD Grant Sassa?

  • South African citizens who are in need of financial assistance can apply for the R370 Social Relief of Distress (SRD) program.
  • Financial assistance and grants are provided to the unemployed and those who are helpless as part of the program to help them improve their living standards.
  • More than 1000 000 people have been helped by Sassa over the years since it was established over 20 years ago.
  • The Sassa grant is available to asylum seekers and special permit holders alike.

How to check my Sassa status on Govchat? 

If you want Sassa Status Check, you can use the Govchat app: https://govchat.app/sassa-status. You can contact SRD at [email protected] or visit the SRD website at www.srd.sassa.gov.za.

What is the need for a reapply for the Sassa grant?

  • To continue receiving the Sassa grant, applicants must reapply since the National Disaster in South Africa has ended.
  • To confirm their need for the grant, they will have to confirm it on the Sassa website every three months.
  • Grant applications must be submitted by people with an income below R350 a month.